Privacy Policy

Effective Date: January 2026

1. Controller

PITSTOP ONLINE TRADING (Building 19, Street 860, Zone 5, Doha, Qatar) is the data controller for your information collected via the PITSTOP App and Website.

2. Data We Collect

• Identity Data: Name, Mobile Number (verified via OTP), and optional Profile Photo.
• Vehicle Data: Make, Model, Year, and VIN (optional) of your motorcycle to facilitate parts compatibility.
• Transaction Data: Order history, products purchased, and payment transaction references (we do not store full card numbers).
• Location Data: Approximate location to calculate shipping costs and delivery times.
• Communication Data: Chat logs with Vendors and support inquiries.

3. How We Use Your Data

• To process and deliver your orders (sharing address/phone with logistics partners and specific Vendors).
• To verify your identity and prevent fraud.
• To improve our "Compatibility Engine" based on search patterns.
• To send order updates and promotional offers (if opted in).

4. Data Sharing

We share data strictly with:

• Vendors: Only necessary info (items, shipping address) to fulfill your order.
• Logistics Partners: For delivery purposes.
• Payment Gateways: For secure processing.
• Legal Authorities: If required by Qatari law.

5. Data Security

We use industry-standard encryption (SSL/TLS) for data transmission. Access to personal data is restricted to authorized personnel only.

6. Your Rights

You have the right to access, correct, or delete your account data at any time via the App settings or by contacting us.

7. Contact Us

Privacy Officer: a@pitstop.shop.